We stand behind our products.

keeva LLC warrants that all keeva products will be free from defects in workmanship and materials under normal use for a period of 6 months from the original date of purchase.

This warranty covers purchases made through the following official keeva sales channels:

• shopkeeva.com (official website)
• keeva's official Amazon storefront

This warranty does not cover products purchased from unauthorized third-party sellers, resellers, or any other sales channel not listed above.

The warranty covers defects in materials and workmanship under normal use conditions. Covered issues include:

• Manufacturing defects in materials or construction
• Magnetic components failing under normal use
• Structural or functional failure not caused by the customer

The following are not covered under this warranty:

• Normal wear and tear, including color changes, surface abrasions, or material breakdown over time
• Damage caused by misuse, accidents, drops, extreme temperatures, or water exposure
• Use of the product outside of its intended purpose
• Damage resulting from unauthorized modifications or repair attempts
• Damage to any third-party device or accessory used in connection with a keeva product

To submit a warranty claim, contact our support team at sales@shopkeeva.com with the following:

• Your order number (Shopify or Amazon)
• A photo or short video clearly showing the defect or issue
• A brief description of the problem

Upon review, keeva will provide a replacement or full refund for the defective product. Return shipping is covered by keeva within 30 days of the original purchase date. After 30 days, return shipping costs are the responsibility of the customer.

Your sole and exclusive remedy under this limited warranty is either repair or replacement of the defective product, at keeva's discretion. Replacement products are covered for the remainder of the original warranty period and do not reset or extend it.